Withdrawal Policy
At Trade Exch, we have developed a transparent and efficient withdrawal policy to ensure a smooth and secure process for our customers when they wish to withdraw their funds. Please observe the following policies and procedures for initiating a withdrawal:
To be eligible for a withdrawal, clients must complete the required verification procedures, including providing valid ID and proof of address as required by Trade Exch.
Withdrawal requests are typically processed within 5 business days from the date of submission. However, processing time may vary depending on factors such as the client’s account status, withdrawal amount, and payment method.
Withdrawals are made from available funds. A withdrawal cannot reduce your account below the margin required to support your open positions.
Third-Party Withdrawals: Withdrawals are only permitted to accounts with the same name as the trading account holder. Third-party withdrawals are strictly prohibited for security reasons.
Anti-Money Laundering (AML) Policy: To comply with AML regulations, Trade Exch may request additional documentation or information for larger withdrawal amounts or in certain specific cases.
Fees: Any fee that applies to a withdrawal or account closure—such as a bank or payment-processor charge—is shown before you confirm the request and is deducted from the amount withdrawn.
Trade Exch will never ask you to pay a fee, tax or deposit in advance to release a withdrawal or close your account. If anyone asks you for an upfront payment to access your funds, do not pay and contact us at support@trade-exch.com.
Cancellation and Account Closure
You can cancel a withdrawal request from your client area while it is still pending. Once it has been sent to your bank or payment provider, it can no longer be cancelled. You may close your account at any time by contacting support; open positions must be closed first, and remaining available funds are returned to you in line with this policy.
Additional Terms and Conditions
The preamble to these Terms of Use is an integral part thereof and, together with all company policies, constitutes a binding agreement between the User and Trade Exch. You and all persons using the website are hereinafter referred to as the “User” and/or “Customer.”
By accessing, visiting, and/or using this website, each person (hereinafter referred to as the “User”) unequivocally and unconditionally agrees to all of these Terms and Conditions, which constitute a binding agreement between the User and Trade Exch, and agrees to fully comply with them.
All activities on, with, and/or through this website are subject to these Terms and Conditions.
Please note that these withdrawal and cancellation policies are subject to change and may be updated from time to time based on our internal policies. We encourage our customers to review the policies regularly and contact our support team with any questions regarding the withdrawal process.
By adhering to these withdrawal policies, we aim to ensure a safe and compliant environment for our customers while enabling smooth and timely withdrawal of funds.